Forgali · Free Canada-wide shipping · 30-day returns · 5-year limited warranty
Common questions about our products, shipping, and policies.
Our beds are made from solid wood for durability and longevity, finished with durable, low-VOC finishes.
We offer free Canada-wide shipping on all orders. Standard delivery takes 12-18 business days.
Forgali's phone number is (647) 527-2110, answered Monday to Friday, 9:00 AM to 5:00 PM EST. There is no retail showroom: Forgali is a fully online store. Older listings for the former Forgali Design Centre showroom at 2111 Dunwin Dr. in Mississauga are out of date, and its phone numbers, including (905) 820-2020, are no longer in service. You can also email daniel@forgali.com and we'll respond within 24 hours, Monday to Friday.
Yes, all beds require assembly. We provide clear, step-by-step instructions and all necessary hardware. Most beds can be assembled in 1-2 hours with basic tools.
We accept returns of new, unused, unassembled items within 30 days of delivery. Return shipping is the customer's responsibility and a restocking fee of up to 20% may apply. If an item arrives damaged, defective, or incorrect, we cover return shipping and waive the restocking fee. See our Returns page for full details and how to request a return authorization.
Yes, our beds come with a warranty covering manufacturing defects. Please see our Warranty page for full details.
Many of our beds are available in multiple finishes and colors. Contact us to discuss the options available for your specific needs.
Our children's beds are manufactured and tested to applicable children's furniture safety standards, with low-VOC finishes and designs that prioritize child safety.
We provide replacement parts for all our products. Contact our support team with your order number and we'll help you get what you need.